Online Support Center, FAQs and Tutorials

Total Music Downloader Download MP3, WMA, WAV files from Youtube, Google, Yahoo, BBC etc., then you can enjoy the online musics on your local PC or portable devices, iPod, iPhone, PSP, Zune etc.

If you find some questions, program registration, sales support and more, please read FAQs on this page and important tips carefully to figure out whether there are relevant answers you need. Some questions you can't find the answer, please email us.

If you have some suggestions, please contact us, too.

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Tutorials of Total Music Downloader

Go to Total Music Downloader user guide page, learn how to use Total music downloader step by step.

FAQs

Question 1: What is the difference between trial version and full version?

A: The only difference is that the trial version of Total Music Downloader can convert only 3 minutes for each movies while the full version has no such limit. After you have bought a license, we'll send you keycode to unlock the limitation to be full version.

Question 2: What Benefits do we have after Registration?

A: First, unlimited use without any time and function restrictions. Second, FREE upgrades to the updated versions of the same product released.

Question 3: How can I get the free trial version of the software?

A: Download the software you want from our website and install it.

Question 4: Why I didn't receive the license code for several hours after my purchase?

A: You will receive the confirmation email with license code upon the transaction of your order. Please check your inbox.

If you do not receive confirmation email with license code, please check the spam folder to see if the auto-generated email is marked as spam.

If there is no confirmation email at all, then it must be blocked out by the filter of your email service provider.

If you are under one of the last two situations, please contact our Support Team at support@youtube-mp3-download.com to get assistance.

Question 5: How can I get the product and license?

A: Once you complete the online order, you were supposed to receive an email with the order information and license code. If you haven't recieved the register email from us in 24 hours, please contact us at support@youtube-mp3-download.com.

Trial version of Total Music Downloader is available on our website. For your convenience, just click here to download the program.

Question 6: What if I lost the license code?

A: Please provide us with detailed information about your purchase, such as email address, user name, etc, product name, when you paid. Send these information to us at support@youtube-mp3-download.com.